ICICI Bank Warns Customers: Understanding SMS Fraud and Tips to Identify These Scams

ICICI Bank has issued a warning to its customers about a new wave of online fraud. The bank advises account holders to be cautious of malicious links and applications circulating through platforms like WhatsApp and email.

Risks of Clicking on LinksICICI Bank cautions that clicking on such links could lead to the installation of harmful software, potentially resulting in hacking and financial losses. These applications may jeopardize personal data, allowing unauthorized access to funds.

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Advisory for ICICI CustomersThe bank emphasizes the importance of vigilance, urging customers not to install any suspicious applications on their smartphones. "Be cautious and avoid downloading any applications from untrustworthy sources. ICICI Bank never sends SMS or WhatsApp messages asking customers to call a specific number or download an application," the bank stated in an email to its users.

APK File Scam: How It WorksICICI Bank warns that cybercriminals are tricking users into downloading harmful files, often disguised as unknown APK files. These files can redirect messages from customers’ devices, facilitating malicious activities such as registering on payment apps and forwarding OTPs.

Safety Tips for CustomersTo help protect against fraud, ICICI Bank recommends the following safety measures:

  1. Keep your mobile device updated with the latest operating system and security patches.
  2. Only install applications from official and trusted sources (like Google Play Store and Apple App Store).
  3. Use antivirus/security software from a reputable provider and ensure it’s regularly updated.
  4. Verify application permissions before granting access.
  5. Avoid clicking on suspicious links in emails or messages.
  6. Do not download or install unknown applications/files from untrusted sources.
  7. Never share confidential information such as OTPs, passwords, PINs, or card numbers with anyone.
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Mara Sterling6 Posts

Mara Sterling is a critically acclaimed literary fiction writer known for her lyrical prose and introspective narratives. Her novels explore the complexities of human relationships, identity, and the search for meaning.

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